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Sometimes CarPlay may freeze and you may see a black screen. Learn More About Apple CarPlay ® from Fletcher Jones Motorcars of Newport Beach! If you have a factory-installed CarPlay unit and you see your make and year below, then yes! CarPlay would need dual-band router hardware to actually work, a critical component that most cars with in-vehicle Wi-Fi lack. If your car recognizes your phone and connects it in media player mode, via a normal USB cable, there is a chance that the provided charging amperage will not be high enough to maintain the level of charge on your phone. If you don’t see your car below, email us your make and year so we can contact you when we start supporting it. For the time being, there’s still no confirmation as to whether Mercedes is planning a CarPlay update or not, so the number of owners signing the … Another common issue is that CarPlay suddenly stops working or keeps disconnecting after it is connected, and this may start after an iOS update. Apple CarPlay is not available for 2015 and older Mercedes-Benz cars. Hence, before blaming iOS 14/13.7 straight away, it is a wise idea to get ensured about the setup of CarPlay. Sometimes, your iPhone may not be detected by CarPlay. When I connect my phone to CarPlay it shows a scrambled screen. Thanks! The next morning when I started my car, it started working again - I have a feeling that it was software related - and it took a restart to get working in much the same way this poster experienced. Anyone else having this problem and/or know of a fix? Many Mercedes owners have a Bluetooth car kit that recognises HTC phones, yet the car kit does not pair with the phone. Here are some ways you can ensure to have a smooth, stable connection with the Apple CarPlay. My car is a 2017 Mercedes GLA, so it's pretty recent. What is Mercedes Benz Apple CarPlay? If CarPlay doesn't work like you expect, learn what to do. Mercedes-Benz owners who want to get Apple CarPlay will have to install an aftermarket receiver that is Apple CarPlay ready. This might be a "role switching" problem; when the car kit finds the phone, the phone sends a "role switch" request to the car kit that the car kit does not understand. It can be true that we might have not properly connected the CarPlay which is not working. If you're unsure if your car supports CarPlay, contact the vehicle manufacturer. Make sure that your iPhone has the latest version of iOS. Some users reported that CarPlay initialized with no issues when the device was fully charged and fast-charging was not needed. In any case, you can try using a charging cable that is designed to work with your specific phone, which may do the trick. First, make sure that your country or region supports CarPlay and that your car supports CarPlay. Worked fine with the 7. More Less. 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