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Another disappointment came when we asked to extended our stay another night. Negril: Homebase of the island’s free spirits . We sincerely apologize that we were unable to fulfill this request. We believe in their potential and we know that a rewarded, empowered and enabled team will take the very best care of our guests. A short cab ride from Rick's Cafe and the lighthouse, maybe 10 minutes from Seven Mile Beach. It was obvious the resort was not full. Complimentary daily shuttles ferry you to and from Skylark where your beach tent, lounges and seaside service await. Transforming the places Jamaica’s children learn and supporting the great people who teach them. Every meal you order already includes a “service charge”, we also tipped on top of that by adding gratuity to the bill. Check prices, photos and reviews. Local excursions can be arranged, including rum factory tours, waterfall visits, horseback-riding, and Jamaican cuisine tours. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,324 traveler reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Booking assistance for transportation around western Jamaica and airport transfers; ... Rockhouse Hotel & Spa, West End Road, Negril, Jamaica. This tour company provides shuttles to and from the airport and has been in business for more than 30 years. We also operate a pooled "additional tip" system wherein credit card and room charge additional tips are pooled and distributed amongst the Food & Beverage team - again with the goal of providing a great guest service experience. Comprising 34 rooms, Rockhouse Hotel is based 0.1 km from the coastline. Our biggest disappointment concerned the staff. There are more places to choose from in the Negril area. We spent four nights here and are counting the days until we can go back. Rockhouse Hotel is a 90-minute scenic drive from Montego Bay’s Donald Sangster International Airport, so you’ll need to arrange transportation. Response from Tavata Williamson, Guest Services / Front Office at Rockhouse Hotel. We enjoyed morning yoga, fabulous massages in the massage huts adjacent to the sea and daily swimming in the warm, crystal clear Jamaican water—heaven. Rockhouse is Green Globe Certified for over 10 year and strives to achieve the best environmental practices across its entire operation. We apologize for this guest’s experience at the Rockhouse Hotel. It is a designer establishment dating back to 1998. Rockhouse Hotel is a Jamaica vacation for the nature-lover-at-heart that appreciates luxury. Instead of enjoying our private patio, we left to spend the day at the pool, which was great, until the next day when the pool was closed due to strong winds, & we had no other option than to go back to our “private” patio where county music was blaring inches away & group conversations included us whether we wanted to participate or not. Located in Negril, 2.2 km from Negril Beach, Kaiser's Hotel provides accommodation … The lack of transparency around where we would stay another night, after packing to move a 2nd time, was disappointing. We were surprised to continually hear every time the bill came that if we wanted to tip our server it needed to be in cash. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,325 traveler reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. 1 "Best Value Hotel in the Caribbean" in Travel + Leisure's "World's Best Value Awards" and included in Conde Naste Traveler's Readers Choice list of "Best in the World". One of the best ways to travel in complete style and luxury to Rockhouse Hotel Negril in one of our prestigious vehicles complete with professional drivers. Individual villas were spacious, private and incredibly comfortable. Yes, guests often enjoy the harbor view available here. During this time we felt it was important to support the resort staff. Check rooms and rates. Chill Vibe or Party time - choose your scene. Such a uniquely beautiful spot. Reviews. Guests swim in the sixty foot horizon pool or take the stairs carved into the rock down to the cove for snorkeling on the reef. Thus for a guest asking for an extension, the specific room they are in may already be committed to someone else as was the case here. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,318 traveler reviews, 2,369 candid photos, and great deals for Rockhouse Hotel, ranked #9 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Grab a pair of sneakers and head to explore a local waterfall, mineral bath or canopy zip line. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,325 traveler reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. So rather than rolling the dice on ending up right back where we started, we checked out. Every night you’ll be have a beautiful sunset to end the day. The Negril Reef is very shallow, making it perfect for snorkeling. Rockhouse has found the perfect formula for the balance between relaxation and play. While the individual server is the direct recipient of any additional cash tips it is explicitly against our policy for staff members to request cash tips. The pool is great. We have implemented over 100 preventative actions to ensure your safety and minimize risks. Room was great, food was great, staff were great, spa was great. There is definitely a lesson to be learned around how we can better communicate with the guest to give them full information around the room options. Rockhouse sits on Jamaica’s western most point, 76 km from Sangster International Airport in Montego Bay. What are some restaurants close to Rockhouse Hotel? Learn More About The Rockhouse Foundation. Jamaica Tourism Jamaica Hotels Jamaica: The coolest place on earth. Our sister hotel is located 10 minutes away on Negril Beach. The first priority of cleanliness met all expectations. Get Directions To Rockhouse In addition to the cozy bungalows and generously sized villas, the hotel also features studios. The Rockhouse Foundation transforms the places where Jamaica's children learn and supports the great people who teach them. Book Rockhouse Hotel, Negril on Tripadvisor: See 1,324 traveller reviews, 2,378 candid photos, and great deals for Rockhouse Hotel, ranked #10 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Yoga classes are offered daily overlooking the sea.Consistently ranked one of the top resorts in the Caribbean, the Rockhouse won Caribbean's Leading Boutique Hotel 2011, 14, 16 &17 and JA's Leading Spa 2014-16 at the World Travel Awards. Both are. - 50% OFF FOR BOOKINGS OF 4 WEEKS OR MORE. Nestled amongst eight acres of tropical lush gardens, thatched roofed villas are perched on the water's edge. The cliff-side views around the resort are stunning. Nestled amongst eight acres of lush tropical gardens, and perched high atop the cliffs of Negril’s West End, the Rockhouse property is comprised of forty rooms with all the comforts of a boutique hotel. From AU$170 per night on Tripadvisor: Rockhouse Hotel, Jamaica. How about a Blue Mountain coffee scrub in our tropical gardens? Prices are the average nightly price provided by our partners and may not include all taxes and fees. I came to the Rockhouse with my boyfriend for the end of the year and New Year's, and we had a spectacular time. The Rockhouse is a popular spot for a destination wedding in Jamaica. Or head to the pool bar or Pushcart for a more bubbly social scene. Not to be missed. Each of the rooms are built from timber, stone and thatch and designed to exist in harmony with the jungle-like garden and volcanic rock of the breathtaking natural landscape. We spent the days eating fantastic Jamaican food at both of the restaurants (Pushcart and Rockhouse restaurants) and swimming in the ridiculously beautiful water. This system is established to provide all our team the incentive to give great service to all our guests and work together to ensure they have a great experience. You can find a secluded nook and feel like you’re the only people at the hotel (but still have full internet access LOL). Whether you get your money’s worth depends on the Villa. We loved it, would recommend it and will definitely go back. We recommend calling ahead to confirm details. ... You can book a shuttle, once your reservation is complete. Our spa has one mission: to help you unwind by any means necessary. # holiday # escape # getaway # tropical # paradise # luxury # travel # boutiquehotel # hotel # rockhousehotel # caribbean # negril # jamaica : @coreymus Rockhouse was awarded the #1 Hotel in Jamaica and the #5 Hotel in the Caribbean in Travel + Leisure's list of the '500 World's Best Hotels' in 2014. We just returned from a family trip to Rockhouse. 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